Privacy Policy

Last Updated: April 27, 2026

                Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you participate in the Public Road Condition Survey.
            

1. Information We Collect

When you participate in our survey, we collect the following information:

Personal Information: Your name, email address, organization, age group, company name, occupation, and primary transport mode
Survey Responses: Your ratings, defect observations, and any additional comments you provide about road conditions
Technical Information: Browser type, operating system, and IP address (for system security only)

2. How We Use Your Information

We use your information for the following purposes:

To collect and analyze public feedback on road conditions
To generate aggregated reports for road maintenance planning
To identify patterns and trends in road quality across different areas
To prevent duplicate submissions and ensure data integrity
To contact you if we need clarification on your survey responses (only if necessary)

3. Data Storage and Security

We take data security seriously:

All data is stored securely on encrypted servers
Access to personal information is restricted to authorized personnel only
We use industry-standard security measures to protect against unauthorized access
Your data is stored within Singapore and complies with local data protection regulations

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share aggregated, anonymized data with:

Land Transport Authority (LTA) for road maintenance planning
Research partners working on transportation infrastructure studies
Public reports that contain only statistical summaries without personal identifiers

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal retention requirements)
Withdraw your consent at any time

6. Data Retention

We retain your personal information for the duration of the project (LTIF Proj. 24/03) and for a reasonable period afterward for analysis and reporting purposes. Aggregated, anonymized data may be retained indefinitely for research purposes.

7. Cookies and Local Storage

Our survey uses local browser storage to:

Remember your login information during your session
Track which road sections you have already rated
Store your language preference

This data is stored locally on your device and is not transmitted to our servers.

8. Children's Privacy

This survey is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use this survey or provide any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Project: LTIF Proj. 24/03

Email: privacy@roadsurvey.sg

Address: Land Transport Authority, 1 Hampshire Road, Singapore 219428

11. Consent

By participating in the Public Road Condition Survey, you consent to the collection, use, and storage of your information as described in this Privacy Policy.